- Passion for Quality – If you have this… then well…Rest will follow
- Five Senses for Quality - Speak, See, Hear, Smell and Feel Quality
- Understand Technology – Learn & Earn Technological Advances
- Continuously Improve Technical Skills – Focused and Strategic learning
- Understand Product Domain - You can Break ONLY IF you know How It Works
- Think, Think and Think – Its all about thinking
- System Level Thinking
- Analytical Problem Solving
- Problem Decomposition Skills
- Lateral Thinking
- Survival mechanism – The fittest to survive
- Don’t restrict your thinking
- Think Smart, Do Smart, Be Smart – Curiosity and Improvisation
- Innovate with the ideas – Believe ‘Things can be better if done differently’
- Be a Team player - Collaborate with others...Share and Learn
- Be a Differentiator - Develop competencies and differentiate Outstanding work from Typical work
- Be a Motivator - Motivate yourself and motivate others
- Self Management and Discipline – ‘Don’t lose to your inner self’
Sunday, May 30, 2010
Qualities a Tester must Strive for...
Software testing is a profession and like any profession that existed, software testing also requires tremendous level of abilities, skills and qualities. I'm trying to list some of the qualities that a Tester must strive for...
Thursday, May 27, 2010
How to Solve customer problems by identifying Critical to Quality (CTQ) approach.
Many a times we are faced with situations with problems being reports from customers. If we do not look into the problems quickly and handle them carefully then we may end up with unwanted escalations and loss of business opportunities.
To manage customer problems there are many frameworks available that helps understand the problem areas and then work towards correcting them. One of such technique is Voice of Customer (VOC) to Critical to Quality (CTQ) mapping techniques in Six Sigma. This is a very effective methodology to understand and solve customer problems very quickly and effectively. Some of the elements that we need to consider for this are listed below:
To manage customer problems there are many frameworks available that helps understand the problem areas and then work towards correcting them. One of such technique is Voice of Customer (VOC) to Critical to Quality (CTQ) mapping techniques in Six Sigma. This is a very effective methodology to understand and solve customer problems very quickly and effectively. Some of the elements that we need to consider for this are listed below:
- Identify Voice of Customer (VOC) - It is very important to understand the customer problems clearly. This may include carefully examine feedback provided by customer, talking directly to customers or getting details from customer issue base etc.
- Service/Quality Affected - Once you identify the problem customer is reporting then try to map this to a specific Service/Quality Area. This will help in alignment of identifying team and other resources needed to resolve the problem.
- Customer Expectations - Try to understand what exactly customer needs. If the need is understood correctly then you can target the corrective measures effectively.
- Critical to Quality (CTQ) measurement - Identify the CTQ data measurement that will help you evaluate whether the exact problem is solved or not with the suggested corrective actions. This will also define benchmark for tracking and identification of improvement in future.
- Action Items - This will help tracking of various action items that are identified while solving the problem.
Voice of Customer (VOC) | Service/Quality Area Affected | Customer Expectations | Critical To Quality (CTQ) |
Customers complains that bills are either not provided to them or not delivered timely | Inconsistency of Billing cycle | Bill needs to be delivered consistently and on time | Bill needs to be delivered on 10th of every month with a exception of +/- 1 day |
Sunday, May 23, 2010
Risk Based Regression Testing approach
One of the goals of Regression testing is 'To ensure defects in existing functionalities are not introduced while making changes or adding new features in a module'.
Regression testing is a strategic mechanism of selection of tests that needs to be exercised and performed in a release to uncover any defect which is introduced while fixing something or adding a new feature in the product or an application. One of the very effective and optimized mechanism to meet this goal is Risk Based Regression Testing approach.
Following are the steps to plan the approach:
1. First of all your need to organize your product into various modules and sub modules
2. Once the modularization is done then do Risk assessment for each module/sub-module from business perspective
3. Next step is to identify Impact on design and level of code changes done on each module/sub-module
4. You may also consider past Stability of each modules based on assessment from some of the metrics like ‘Total Issues reported against each Module’, ‘Severity of issues reported for each modules’ etc
5. Once you complete this assessment then you can identify easily the level of regression you need to perform.
After each release you can review the data again and then you can redefine some of the parameters to make it more realistic and accurate for future references. This approach can help you define your regression strategy easily and ensure you focus exactly where you need to focus on impacted areas.
Regression testing is a strategic mechanism of selection of tests that needs to be exercised and performed in a release to uncover any defect which is introduced while fixing something or adding a new feature in the product or an application. One of the very effective and optimized mechanism to meet this goal is Risk Based Regression Testing approach.
Following are the steps to plan the approach:
1. First of all your need to organize your product into various modules and sub modules
2. Once the modularization is done then do Risk assessment for each module/sub-module from business perspective
3. Next step is to identify Impact on design and level of code changes done on each module/sub-module
4. You may also consider past Stability of each modules based on assessment from some of the metrics like ‘Total Issues reported against each Module’, ‘Severity of issues reported for each modules’ etc
5. Once you complete this assessment then you can identify easily the level of regression you need to perform.
Module |
Sub-Module |
Risk |
Impact |
Stability |
Regression Needed |
M1 |
S1M1 |
High |
High |
Fragile |
Extensive |
M1 |
S2M1 |
Medium |
Medium |
Stable |
Medium |
M2 |
S1M2 |
Low |
Low |
Stable |
Low |
M3 |
S1M3 |
Low |
None |
Stable |
None |
After each release you can review the data again and then you can redefine some of the parameters to make it more realistic and accurate for future references. This approach can help you define your regression strategy easily and ensure you focus exactly where you need to focus on impacted areas.
Wednesday, November 26, 2008
अक्स से एक मुलाकात...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
पेहेचानने की कोशिश मे... लम्बा समय बिताया...
कभी सोचा ये हे...कभी सोचा वोह हे...
कभी लगा हे कोई पहचाना...कभी लगा हे कोई अनजाना...
जुगत लगायी बड़ी... पर सम्जः कुछ न आया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
इन्तेज़ार किया शायद कुछ बोलेगा...कुछ तो अपने बारे मे बताएगा...
कुछ सुराग मिला न मुझको... अधर से मै निकल न पाया...
एक छोटी सी उलझन ने मेरा.. रक्त चाप बढाया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
कभी घबराया मै...कभी खुद को संभलवाया॥
सुलझेगी कभी गुत्थी ...धीरज दिया खुद को ये दिलासा दिलवाया॥
अपनी ही गलती को...अपना गर्व बनवाया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
मेरी लाचारी देख कर अक्स ही.... खुद आइने से बाहर आया...
बोला इस भीड़ भाड़ भरी दुनिया मे...खुद को ही भूल गया तू...
क्या अब समजह मे आया?
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
वक़्त के पीछा जाकर... अरसा पहले फिर से खुद से मुलाकात कर के आया॥
खुद को भीड़ मे भी... अंजना, अकेला और भागता हुआ पाया...
दिखावे मे दुनिया के...खुद को ही एक अक्स बनाया...
आइना देखा तो...खुद का चेहरा मुझको अक्स मे नज़र आया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
पेहेचानने की कोशिश मे... लम्बा समय बिताया...
कभी सोचा ये हे...कभी सोचा वोह हे...
कभी लगा हे कोई पहचाना...कभी लगा हे कोई अनजाना...
जुगत लगायी बड़ी... पर सम्जः कुछ न आया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
इन्तेज़ार किया शायद कुछ बोलेगा...कुछ तो अपने बारे मे बताएगा...
कुछ सुराग मिला न मुझको... अधर से मै निकल न पाया...
एक छोटी सी उलझन ने मेरा.. रक्त चाप बढाया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
कभी घबराया मै...कभी खुद को संभलवाया॥
सुलझेगी कभी गुत्थी ...धीरज दिया खुद को ये दिलासा दिलवाया॥
अपनी ही गलती को...अपना गर्व बनवाया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
मेरी लाचारी देख कर अक्स ही.... खुद आइने से बाहर आया...
बोला इस भीड़ भाड़ भरी दुनिया मे...खुद को ही भूल गया तू...
क्या अब समजह मे आया?
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
वक़्त के पीछा जाकर... अरसा पहले फिर से खुद से मुलाकात कर के आया॥
खुद को भीड़ मे भी... अंजना, अकेला और भागता हुआ पाया...
दिखावे मे दुनिया के...खुद को ही एक अक्स बनाया...
आइना देखा तो...खुद का चेहरा मुझको अक्स मे नज़र आया...
आइना देखा तो... दूधला सा एक अक्स नज़र आया...
Time to go back home..
Finally I will be heading back to my home place after much of travelling, work and spending time away from family (Will miss the thanksgiving weekend though). Hope to spend some good time at home and yes some good food. lol :)
Its a nice feeling going back to one's own nation...missing the winters in Delhi and Vishu!!!
Going back with 2 things in mind i.e. PMP cert and much awaited trip to Kerala ... Lets see.
I deserve a break..Isn't it? :)
Its a nice feeling going back to one's own nation...missing the winters in Delhi and Vishu!!!
Going back with 2 things in mind i.e. PMP cert and much awaited trip to Kerala ... Lets see.
I deserve a break..Isn't it? :)
Sunday, November 16, 2008
क्या चाहता हे तू मन?
हर लम्हा हर छण
खुद से ये कैसी अन-बन।
अनजाने मौसम के ही जैसा
क्योँ पल मे बदलता हे ये मन.
कभी उम्मीदे जगाता
कभी तकलीफे देता।
एक अकेली कश्ती के जैसा
क्यौं होले होले बहता हे ये मन.
अँधेरे मे सहारा देता
रौशनी मे कही छुप्प जाता।
मोम की बत्ती जैसा
क्योँ जलता हे ये मन.
खुशियों मे दर्द को
दर्द मे खुशियों को
और दूरियों मे नजदीकियों को।
कैसे महसूस कर लेता हे ये मन.
कभी सी++, कभी सी#
कभी बीओ सीओ, कभी एअस्पी जावा,
नयी नयी टेक्नोलॉजी के जैसा
कैसे खुद को कॉन्फिगर करता हे ये मन.
कभी सुलझ जाना
कभी उलझ जाना
क्या कभी तुझे समज पाउँगा
क्या चाहता हे तू मन?
क्या चाहता हे तू मन?
खुद से ये कैसी अन-बन।
अनजाने मौसम के ही जैसा
क्योँ पल मे बदलता हे ये मन.
कभी उम्मीदे जगाता
कभी तकलीफे देता।
एक अकेली कश्ती के जैसा
क्यौं होले होले बहता हे ये मन.
अँधेरे मे सहारा देता
रौशनी मे कही छुप्प जाता।
मोम की बत्ती जैसा
क्योँ जलता हे ये मन.
खुशियों मे दर्द को
दर्द मे खुशियों को
और दूरियों मे नजदीकियों को।
कैसे महसूस कर लेता हे ये मन.
कभी सी++, कभी सी#
कभी बीओ सीओ, कभी एअस्पी जावा,
नयी नयी टेक्नोलॉजी के जैसा
कैसे खुद को कॉन्फिगर करता हे ये मन.
कभी सुलझ जाना
कभी उलझ जाना
क्या कभी तुझे समज पाउँगा
क्या चाहता हे तू मन?
क्या चाहता हे तू मन?
Monday, October 6, 2008
Miramar Air Show 2008, San Diago.
Yesterday I went to see the Biggest Air Show in the world, The Miramar Air show 2008 in San Diago, CA. The show is biggest Air show in the world with some of the powerful, Fastest and best of Airplanes showcasing their performance on the Miramar Air Force base.
Some of the highlights of the show were the Powerful F-22 Raptor, The Acrobatic Oracle Challanger drove by Sean Tucker, Shockwave Jet Truck, AV-8b - Harrier, the Patriots team and the troupe of Blue Angels team. Another attraction was the Demostration by Marine Air-Ground Task Force (MAGTF), showcasing their rescue and ground battle tactics in a war simulation battlefield. Also the fire work at night and the wall of fire was simply awesome and a treat to watch.
There were many other attractions and each one of them was equally good in their own class.
Some of the highlights of the show were the Powerful F-22 Raptor, The Acrobatic Oracle Challanger drove by Sean Tucker, Shockwave Jet Truck, AV-8b - Harrier, the Patriots team and the troupe of Blue Angels team. Another attraction was the Demostration by Marine Air-Ground Task Force (MAGTF), showcasing their rescue and ground battle tactics in a war simulation battlefield. Also the fire work at night and the wall of fire was simply awesome and a treat to watch.
There were many other attractions and each one of them was equally good in their own class.
Tuesday, September 9, 2008
Federer is Champ again at US Open 2008!!!
Well...Federer did it again..and for the fifth consecutive time..he is US open champion again.
Winning any grand slam is no small achievement and doing it for 5th time back to back is to much asking...when Nadal was not comfortable against Andy Murray in semis..Federer had shown his class while beating Murray in straight sets. some of the single backhands were awesome and a treat for the eyes..Now lets see how he pulls his game and shows his best skills next year..
His win at US open has taken the rivalry of Federer and Nadal to the next level...Who will keep .. la ela .. the number one position.Nadal who had to wait for so many years and had to be satisfied with second best for so many years or Federer who has just gained back his momentum...
An era in making. Lets see what happens next!!!
Winning any grand slam is no small achievement and doing it for 5th time back to back is to much asking...when Nadal was not comfortable against Andy Murray in semis..Federer had shown his class while beating Murray in straight sets. some of the single backhands were awesome and a treat for the eyes..Now lets see how he pulls his game and shows his best skills next year..
His win at US open has taken the rivalry of Federer and Nadal to the next level...Who will keep .. la ela .. the number one position.Nadal who had to wait for so many years and had to be satisfied with second best for so many years or Federer who has just gained back his momentum...
An era in making. Lets see what happens next!!!
Saturday, September 6, 2008
ROCK ON is Rocking!!!
Last Wednesday, I watched Rock On. Wow...what energy...Farhan Akthar was amazing and brilliant at the same time. Acting.Singing.Rock...what else you need from a artist...after proving himself as a Director in movies like Dil Chahta Hai and Lakshya, he has also shown that he is good at acting as well. Farhan is a true rock star. :)
A good movie with right editing, a fresh story and nice to watch sets behind the performing singers on stage. After a long time it was like a fresh experience rater than like watching a movie. Arjun Rampal once again looks great with his stunning looks and long locks.
Hope to see more movies in bollywood like this...This is really a ROCK ON!!
A good movie with right editing, a fresh story and nice to watch sets behind the performing singers on stage. After a long time it was like a fresh experience rater than like watching a movie. Arjun Rampal once again looks great with his stunning looks and long locks.
Hope to see more movies in bollywood like this...This is really a ROCK ON!!
Monday, September 1, 2008
Sports glory in India - Can we keep it going?
Abhinav, Sushil and Vijender does all Indian proud by winning individual medals in Beijing Olympics 2008. They not only earned them self a medal but also at the same time brought all Indian together and the spirit and joy was felt across the country.
They were given lot of prize money, which rightly justifies their unmatched achievement.
Will it continue? Well. we have commonwealth games coming up in 2010 and their performance have raised expectations and hope among all the Indian.
Just like all the industries and business we are growing and showing our capabilities to the world, its time now for some sporting actions and showing best of our talent.
We need better infrastructure, support and motivation to help scale up our performance and show the world what we are capable of...Hopefully that day will come soon.
Go India Go...
They were given lot of prize money, which rightly justifies their unmatched achievement.
Will it continue? Well. we have commonwealth games coming up in 2010 and their performance have raised expectations and hope among all the Indian.
Just like all the industries and business we are growing and showing our capabilities to the world, its time now for some sporting actions and showing best of our talent.
We need better infrastructure, support and motivation to help scale up our performance and show the world what we are capable of...Hopefully that day will come soon.
Go India Go...
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